BEFORE YOUR APPOINTMENT
Everything You Need to Know
From preparing for your appointment to aftercare, find answers to our most frequently asked waxing and sugaring questions.
BEFORE YOUR APPOINTMENT
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Please let your esthetician know about any medications or topical products that may increase skin sensitivity, especially retinoids, prescription acne treatments, acids, or recent Accutane use. Certain products and medications may require avoiding waxing to protect the skin. When in doubt, contact us before your appointment.
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For the best results, hair should be about ¼ inch long — approximately the length of a grain of rice. If you’ve been shaving, we recommend allowing about 2–3 weeks of growth before your appointment.
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Arrive with clean, dry skin and avoid applying lotions, oils, or deodorant to the area being treated. Gently exfoliating 24–48 hours before your appointment can also help prepare the skin. Please do not exfoliate immediately before your service.
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Everyone’s sensitivity is different. You may feel brief discomfort as the hair is removed from the root, especially during your first appointment. With consistent appointments, many clients find the experience becomes easier as the hair may grow back finer and softer.
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Generally, waxing and sugaring can be performed during pregnancy, although your skin may be more sensitive due to hormonal changes. Please let your esthetician know that you are pregnant and speak with your healthcare provider if you have any concerns or pregnancy-related restrictions.
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Yes. You can receive a Brazilian wax or sugar during your period. Please wear a fresh tampon or menstrual cup during the service. Keep in mind that some clients experience increased sensitivity around their cycle.
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We recommend avoiding shaving between appointments. Shaving interrupts the hair-growth cycle and can make it harder to maintain consistent waxing or sugaring results. For the best results, allow the hair to grow until your next scheduled appointment.
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Arrive with clean brows free of makeup, oils, and skincare products. Avoid exfoliating acids, retinoids, and other potentially irritating products around the brow area before your appointment. Please let your esthetician know about any recent brow treatments, skin sensitivities, or products you are currently using so we can determine whether the service is appropriate for you.
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Please arrive with clean lashes and no eye makeup, mascara, oils, or eye creams. Avoid waterproof mascara before your appointment, as residue can interfere with the service. If you wear contact lenses, we recommend bringing your case so they can be removed during the treatment.
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For best results, schedule your Vajacial following your Brazilian wax or sugaring service, or according to your esthetician’s recommendation. Arrive with clean skin and avoid exfoliating or using potentially irritating products on the intimate area immediately before your appointment. Let your esthetician know if you are experiencing significant irritation, broken skin, or any concerns before beginning the treatment.
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Arrive with clean skin and avoid exfoliating or using potentially irritating products on the treatment area before your appointment. Let your esthetician know about any skin sensitivities, recent treatments, or products you are currently using. Your esthetician will evaluate the area and review the treatment with you before beginning.
AFTER YOUR APPOINTMENT
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Keep the area clean and avoid unnecessary touching immediately after your service. Wear loose, breathable clothing when possible and allow the skin time to calm. After the first 24–48 hours, gentle exfoliation and regular moisturizing can help maintain smooth skin.
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For the first 24–48 hours, avoid activities that may cause excessive heat, sweat, friction, or irritation to the treated area. This includes hot tubs, saunas, very hot showers, intense workouts, and heavily fragranced products. For Brazilian services, we also recommend avoiding sexual activity during this period to minimize friction and irritation.
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Once the skin has calmed, gently exfoliate the area 2–3 times per week and keep the skin moisturized. Avoid picking or squeezing bumps or ingrown hairs, as this can cause additional irritation.
For an easy at-home routine, we recommend our Pretty Glow Scrub and Aftercare products, specially selected to help exfoliate, keep the skin smooth, and reduce the appearance of ingrown hairs between appointments. Ask your esthetician which Pretty Glow aftercare products are best for your skin at your next visit.
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Yes. Mild redness, tenderness, or small bumps can occur after waxing or sugaring, particularly if it is your first service or you have sensitive skin. This typically settles as the skin calms. If you experience a reaction that seems unusual or does not improve, please contact us.
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Wait approximately 48 hours before exfoliating the treated area. After that, gentle exfoliation a few times per week can help remove dead skin and reduce the likelihood of ingrown hairs.
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For most Brazilian waxing and sugaring clients, we recommend returning approximately every 4 weeks, depending on your individual hair-growth cycle. Consistency generally provides the best results.
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For the first 24 hours, keep your brows dry and avoid steam, saunas, excessive sweating, makeup, and skincare products directly on the brows. After the initial setting period, gently brush your brows into place daily and keep the brow hairs conditioned with a nourishing brow oil or serum.
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For the first 24 hours, keep your lashes dry and avoid steam, saunas, excessive sweating, mascara, and eye products directly on the lashes. Avoid rubbing your eyes or sleeping with pressure directly on your lashes. After the initial setting period, you can return to your normal routine while treating your lashes gently.
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Keep the area clean and minimize heat, sweating, friction, and heavily fragranced products immediately following your treatment. Once your skin has calmed, maintain your results with gentle exfoliation and moisturizing as recommended by your esthetician. Our Pretty Glow Scrub and Aftercare products are available in-store to help maintain smooth skin and support your routine between appointments.
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Treat the area gently following your service and avoid unnecessary friction, heat, exfoliation, or potentially irritating products while the skin settles. Follow the home-care instructions provided by your esthetician and use only recommended products on the treated area.
WAXING & SUGARING
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Both methods remove hair from the root for smooth, long-lasting results. Waxing uses professional wax to remove the hair, while sugaring uses a sugar paste made from simple ingredients. Sugaring is applied and removed differently from wax and can be a great option for clients who prefer this method or have more sensitive skin.
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Most clients enjoy smooth skin for approximately 2 weeks, although results vary depending on your individual hair-growth cycle. With consistent appointments, regrowth may become softer and finer over time.
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We generally recommend scheduling your Brazilian every 4 weeks. Staying consistent helps keep the hair-growth cycle more regular and gives the hair enough time to reach the proper length for your next service.
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Both can provide beautiful, smooth results. The best choice depends on your skin sensitivity, hair type, personal preference, and previous hair-removal experience. If you’re unsure, our estheticians can help you choose the best option for you.
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Yes. You can switch between waxing and sugaring. Both methods remove the hair from the root, so you can choose whichever method you prefer for your next appointment.
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For information about cancellations, late arrivals, deposits, no-shows, and other appointment policies, please visit our Policies page.
We're Here to Help.
Have a question about a service or preparing for your appointment? Our Pretty Glow team is happy to help.